This morning, I needed to call and file my weekly unemployment claim. Because I've never done it, I had some questions about what I had to report out of my last check.
Over the course of a half hour, I kept dialing, only to have the automatic system tell me there were too many callers and hang up. I must have dialed 20 times before I finally got put through the call tree, and even then, I sat on hold for half an hour (thank god for speakerphone) before someone answered.
Nothing like spending an hour trying to ask a yes-or-no question about benefits to make the current unemployment problem seem real.
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